Changelog

See what’s new at Raqib. Track feature updates, security improvements, and platform enhancements — all in one place.

White-Labeling Now Available!

New

We’re excited to announce a major enhancement to the Raqib platform: White-Label Support is now live!


🎯 What’s New?

You can now fully customize Raqib’s phishing training platform with your own brand identity—perfect for MSPs, cybersecurity consultants, or enterprise clients looking to offer a seamless, branded experience.


🧩 Key Capabilities:

  1. Upload your logo and favicon
  2. Use your custom domain (e.g., training.yourcompany.com)
  3. Customize email templates with your branding and tone
  4. Personalized reporting dashboards for your clients or departments
  5. White-labeled phishing simulation emails


🌐 Who’s It For?

  1. Security Service Providers wanting to resell phishing training under their brand
  2. Internal Security Teams looking to boost trust with company-branded training
  3. Agencies and Consultants scaling cybersecurity awareness for clients


💡 Why It Matters:

This feature helps you build stronger trust with end users, maintain brand consistency, and scale phishing education without compromise.


🛠️ Available Now

Head over to the Admin Settings > Branding tab to get started.

Need help setting it up? Check out our white-labeling guide or contact support.


New Admin Analytics Dashboard

Improvement

Gain deeper insights into your team’s cybersecurity progress with the new analytics dashboard for admins.

Details

  1. ✅ Track completion rates by department or location
  2. ✅ View heatmaps of risky behavior areas
  3. ✅ Export detailed reports as CSV or PDF
  4. 📘 Visit the Analytics tab in the admin area to explore it


Multi-Language Support: French and Arabic

Update

To better serve our global audience, Raqib is now available in French and Arabic. Users can choose their preferred language in the profile settings.

Details

  1. ✅ UI translations available across dashboard and training modules
  2. ✅ Localized versions of key training videos and quizzes
  3. ✅ Language preference saved per user account
  4. 📘 More languages coming soon — let us know your priorities!


New Feature: Digital Certificates

New

Raqib now integrates with a third-party digital certificates provider, enabled by Essal, to ensure transparency and encourage employees to share their accomplishments.

  1. ✅ Certificates available in PDF format, branded with your company’s logo
  2. ✅ Admins can export all certificates at once from the Reports section
  3. 📘 Enable this feature in Settings → Certificates


Performance Improvements to Dashboard

Update

We’ve rolled out performance updates to make your Raqib dashboard experience smoother and faster.

Details

  1. ✅ Reduced load time of the user list by 40%
  2. ✅ Improved responsiveness on mobile devices
  3. ✅ Fixed minor layout bugs in the Analytics tab

New Training Module: Social Engineering Defense

New

We’ve added a new module to the Raqib training library focused on identifying and avoiding social engineering attacks.

Details

  1. ✅ Covers phone scams, impersonation tactics, tailgating, and more
  2. ✅ Includes real-world scenario simulations and knowledge checks
  3. 📘 Accessible to all active subscribers via the Modules tab

Training Mode: Simulated Phishing Campaigns

Major

Raqib now allows admins to simulate phishing attacks to assess real-time employee responses and raise awareness.

Details

  1. ✅ Launch email-based phishing simulations to test vigilance
  2. ✅ Customize templates or use our built-in scenarios
  3. ✅ Get automatic reports with click-through rates and time-to-report
  4. 🔐 Data is anonymized for privacy and compliance
  5. 📘 Access this via Training Mode in the admin panel


Launch of Raqib Platform

Announcement

We’re excited to officially launch the beta version of Raqib! Our platform is now live and ready to help companies train their employees on essential cybersecurity practices in a hands-on, engaging way.


Details

  1. ✅ Core dashboard available for employee training management
  2. ✅ First 5 cybersecurity modules now live (Phishing, Password Hygiene, Device Security, Secure Browsing, and Email Safety)
  3. ✅ Admin roles and user invitations now supported
  4. 🔐 Platform built with security by design, including TLS encryption and 2FA for all admin accounts
  5. 📘 Visit the Getting Started Guide to set up your first team